Customer Service Executive (UAE National)

Job Overview

As a Customer Service Executive, you will be the first point of contact for our customers, delivering exceptional support and ensuring a seamless customer experience. You will handle inquiries, resolve customer concerns professionally, and build strong relationships while representing Emirates Glass LLC with excellence and integrity. The ideal candidate is fluent in both Arabic and English and has a passion for providing outstanding customer service.

Key Responsibilities

Respond to customer inquiries via phone, email, and other communication channels.
Provide accurate information about products, services, and order status.
Handle customer complaints professionally and ensure timely resolution.
Build and maintain strong, long-term relationships with clients.
Coordinate with internal departments to address customer requirements.
Maintain accurate customer records and update information in the system.
Follow up on customer requests to ensure complete satisfaction.
Deliver exceptional customer service while representing Emirates Glass LLC professionally.

Requirements

Strong communication skills in Arabic and English (spoken and written)
2–5 years of experience in a related field
Ability to provide professional customer service and build strong client relationships

What We Offer

Professional Environment

Work with the industry's finest professionals in a culture of excellence.

Growth Opportunities

Clear pathways for career progression within our expanding global group.

High-End Projects

Direct exposure to Dubai's most prestigious and iconic developments.

Career Advancement

Continuous learning and development programs tailored for leaders.

Application Form

Apply for this Position

Please complete the form below and attach your latest CV. Our recruitment team will review your application within 48 hours.