Our Veterinary Doctors

Aya

Receptionist

Dr. Sahar Elshfey - (DVM) Surgeries & Internal Medicine:

For Dr. Sahar, veterinary medicine is more than a profession — it’s a true calling. With over 10 years of experience, she is deeply committed to caring for pets with compassion, patience, and genuine love.

Dr. Sahar holds a Ph.D. and Master’s degree in Veterinary Medicine, reflecting her strong academic background and dedication to excellence. She has a special interest in small animal medicine, soft tissue surgery, and diagnostic imaging, always striving to provide the highest level of care for every patient.

Aya

Receptionist

Dr. Omer Hamid – Vet Tech

A dedicated veterinary doctor specializing in companion animal care, with strong experience in accurate diagnosis and effective treatment plans. Committed to providing comprehensive services including routine check-ups, vaccinations, and emergency care, while ensuring the comfort and well-being of every pet.
Passionate about delivering high-quality veterinary care and staying up to date with the latest medical advancements to meet the highest standards of practice in the UAE.

Aya

Receptionist

Rochelle Fernandes - Veterinary Nurse

I’m a zoology graduate driven by a deep love for animals. After completing my bachelor’s degree, I chose to follow my passion and began working as a vet nurse, where I’ve been for over 4½ years.
My connection with animals started in childhood, and it has only grown stronger over time. Being a vet nurse isn’t just a job for me—it’s something I truly care about, giving me the chance to help, heal, and make a difference in their lives every day. I’m here to take care of your pets with compassion, dedication, and love.

Aya

Receptionist

Maria Cristina P. Zablan – RECEPTIONIST

A dedicated and compassionate veterinary clinic receptionist who serves as the first point of contact for pet owners and their beloved animals. We play an essential role in ensuring the smooth daily operation of the clinic by managing appointments, handling client inquiries, coordinating schedules, and maintaining accurate patient records.
With a strong sense of empathy and excellent communication skills, we provide comfort, reassurance, and clear guidance to pet owners during both routine visits and stressful or emergency situations. Our calm and professional approach helps create a supportive environment for clients and patients alike.
Passionate about animal welfare, we work closely with veterinarians, veterinary nurses, and the wider medical team to ensure efficient workflow and high-quality service. Our attention to detail, multitasking ability, and organizational skills contribute to a well-structured and welcoming clinic atmosphere.
Committed to outstanding customer service, we strive to make every client and patient experience positive, from the moment they walk through the door until the completion of their visit.

Aya

Receptionist

Aya Rezg – Receptionist

Though my academic background is outside the veterinary field, my genuine love for animals naturally led me to this profession. At home and at work, I’m surrounded by cats, which has deepened my understanding, patience, and care for their well-being. I strive to be a calm, welcoming presence for every client and pet, ensuring each visit feels supported, organized, and filled with genuine compassion

Aya

Receptionist

LARRY PALMA - PET GROOMER

I am a passionate pet groomer in a veterinary clinic who loves caring for animals. I provide grooming services with patience and attention, making sure every pet feels calm and comfortable. I also support pets with special needs by working alongside veterinary professionals to keep them healthy and happy.

Aya

Receptionist

RONALD M. TRINIDAD – GROOMER

A dedicated and skilled pet groomer with a deep passion for animal care and welfare, committed to keeping pets clean, healthy, and comfortable. With experience in handling different breeds, temperaments, and coat types, they provide professional grooming services tailored to each pet’s individual needs, ensuring both safety and comfort throughout the process.
We are highly experienced in bathing, brushing, trimming, nail clipping, ear cleaning, and coat styling, always using gentle handling techniques to reduce stress and build trust with every animal. Our calm and patient approach helps even anxious pets feel safe and relaxed during grooming sessions.
Passionate about animal well-being, we pay close attention not only to appearance but also to the overall health of the pet, identifying any skin issues, parasites, or abnormalities and informing pet owners when necessary. Our strong attention to detail ensures that every pet leaves looking and feeling their best.
Our commitment to professionalism, hygiene, and compassionate care makes them a trusted and valued part of any veterinary or grooming team.
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